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Jul 01
2020

Taking Extra Measures to Keep You Safe

 

We recognize this is an unprecedented time, bringing uncertainty and unease – especially regarding visiting a medical facility. We want you to know that we have increased our already stringent procedures, so you can feel safe, secure and confident in once again receiving care in our office.

Here's what we're doing:

  • Updated visitor and companion policies — To limit the overall traffic in our offices, we are asking patients to not bring any visitors, unless absolutely necessary.
  • Infection prevention precautions — We thoroughly clean and sanitize all patient waiting rooms, exam rooms, and other care areas according to the recommendations of the Centers for Disease Control and Prevention (CDC). In-office infection control measures are readily available for our patients, such as masks, alcohol-based hand sanitizers, tissues, hand soap, and waste receptacles. We have taken extra steps by removing shared items like magazines.
  • Screening — We are screening all patients and visitors for symptoms of cough, shortness of breath, gastrointestinal symptoms, loss of taste or smell, travel history and fever prior to entering the waiting area. If the screen is positive, we are scheduling them for a Telehealth appointment rather than bringing them into the office.  All people entering our office have their temperature taken.  Patients and staff who have traveled to a state that is on the State of Connecticut travel advisory list must quarantine for 14 days upon return before entering our offices.
  • Mask precautions — All staff and patients are required to wear a mask.
  • Personal protective equipment (PPE) — PPE is in use at levels recommended by the Centers for Disease Control and Prevention (CDC), and we are confident in our supply.
  • Social distancing — All clinic staff, patients, and visitors will adhere to social distancing guidelines. We have made every effort to place chairs and alter office policies and traffic flow to accomplish maximum social distancing.

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Prime Healthcare, PC

30 Jordan Lane | Wethersfield, CT 06109 | 860-263-0253

Offices in Avon, East Hartford, Enfield, Glastonbury, Hartford, Newington, South Windsor, Vernon, Waterbury, West Hartford, Wethersfield and Windsor Locks